FAQ
FAQ · BEFORE YOUR JOURNEY
A little clarity.
A better journey.
Questions before your trip,
we'll guide you step by step.
From booking and pickup to essentials and cancellation policies.
Check everything you need for your trip with Sesang Tour.

01 / BOOKING
Booking
How does the booking process work?
Once you select your desired tour product and submit an inquiry or booking request, we will guide you through the process. Your final booking is confirmed upon completion of payment after the reservation is finalized.
When should I make a booking?
We recommend booking at least 3–5 days in advance, as popular tours can sell out quickly. During peak season, we recommend booking at least 2 weeks in advance.
Are admission fees and guide tips included?
Admission fees and guide tips are not included. Payment must be made in cash on-site.
02 / YOUR TOUR
Tour Operation
Is there a minimum number of participants required?
This tour generally requires a minimum number of participants to depart. If the minimum is not met, you will be notified in advance and issued a full refund.
However, we coordinate with our partners to ensure that most schedules proceed as planned.
Can I book as a solo traveler?
Yes, you can. You can join our group tour, which includes other travelers.
How is the tour conducted?
The tour is conducted via vehicle with a professional guide, visiting key tour locations.
03 / PICKUP & TIMING
Pickup & Timing
Where does the pickup take place?
Pickup is available from hotels on the Las Vegas Strip.
When will I be notified of my pickup time?
The assigned guide will notify you of the pickup time and provide detailed instructions via a group chat the day before the tour.
What happens if I am late?
Due to the nature of group tours, we depart strictly on time. We will wait for a maximum of 10 minutes before departing. If you arrive after this time, you will not be able to join the tour, and no refund will be provided.
04 / PARKS & ADMISSION
National Parks & Admission
Can I use my National Park Pass?
Personal National Park Annual Passes cannot be used for this tour, and admission fees are charged separately.
05 / LUGGAGE
Luggage Storage
Can I bring a suitcase?
Due to limited vehicle space, suitcases and large luggage cannot be accommodated. Each person may only carry one small bag.
Is luggage storage available?
We do not provide separate luggage storage services.
We recommend leaving your luggage at your hotel; please confirm in advance as they may not be able to store items late at night.
If you are not a guest, some hotels may store your bags for a small tip, so please inquire with your hotel in advance.
We are not responsible for the loss of valuables, so please exercise extra caution.
06 / WHAT TO BRING
Dress Code & Essentials
What should I wear?
In summer, temperatures are very high and the sun is strong. Since the air conditioning is running inside the vehicle, we recommend bringing a light outer layer or windbreaker if you get cold easily. Sunscreen and sunglasses are essential, and a hat is optional depending on your preference. We also recommend bringing a neck pillow for long travel times.
In winter, please bring a coat or windbreaker. Temperatures can fluctuate significantly due to strong midday sun, so we recommend dressing in layers. In midwinter, it is very cold and a thick heavy coat is necessary.
※ Please dress according to the specific date guidance provided before your tour.
07 / CANCELLATION & REFUNDS
Cancellation & Refunds
What is the refund policy for cancellations?
Full or partial refunds are possible depending on the timing of the cancellation relative to the departure date. Please check the cancellation and refund policy of the platform where you made your reservation for specific details.
What happens if the tour is cancelled?
If the tour is cancelled due to bad weather or local circumstances, a full refund will be processed.
STILL HAVE A QUESTION?
Let's prepare for your trip together.
For further inquiries, please contact us via KakaoTalk (SESANGTOUR) or the inquiry page.